Privacy Policy

Who we are

RentSpaceHomes (“we”, “our”, “us”) operates the RentSpaceHomes mobile app and website.

• Company: RentSpaceHomes
• Email: info@rentspacehomes.com
• Address: 73 Ajose Street, Mende Maryland, Lagos, Nigeria

What this policy covers

This Privacy Policy explains how we collect, use, and protect your personal information when you use our app or website. It applies to all services we provide.

Information we collect

• Account details: name, email, phone number, and password when you create an account.
• Transaction details: bookings, orders, and related records.
• Payment information: handled securely by Paystack (we do not store card numbers).
• Device & usage data: app version, device type, crash logs, and diagnostics for security and troubleshooting.
• Communications: messages or information you send to support.

How we use your information

• Provide, operate, and improve the RentSpaceHomes service.
• Process payments securely via Paystack.
• Send service messages about bookings, payments, or support.
• Detect, prevent, and address fraud or abuse.
• Comply with legal obligations.

Payments

Payments are processed by Paystack, a secure third-party payment processor. We do not store your card details. For more information, please review Paystack’s Privacy/Terms.

Sharing of information

We do not sell or rent your personal information. We may share data only with:

• Trusted service providers (e.g., hosting, payments) bound by confidentiality and data-protection obligations.
• Authorities where required by law or to protect legal rights.

Data retention

We keep personal data only as long as necessary for the purposes described above or to meet legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

Your rights

You may request access to the personal data we hold about you, ask us to correct inaccuracies, or request deletion where applicable. To exercise your rights, contact us at info@rentspacehomes.com.

Security

We use industry-standard technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s privacy

Our service is not intended for children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

International transfers

Your data may be processed outside Nigeria. When we transfer data, we take steps to protect it consistent with this Privacy Policy and applicable laws.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and app, and update the “Last updated” date at the top of this page.

Contact us

If you have any questions about this Privacy Policy, contact us at info@rentspacehomes.com or by mail at: 73 Ajose Street, Mende Maryland, Lagos, Nigeria.